Shipping Policy
Shipping Policy - the basics
Hey Vic City fam! 👋 Thanks for supporting a local brand right here in Victoria, BC. Since we’re all about keeping things close to home, here’s how our shipping and delivery works:
Where We Ship
Right now, we only deliver within Victoria, BC and nearby areas. If you’re local, you’re in luck!
Processing Time
We pack everything ourselves, so please allow 2–4 business days for us to get your order ready. We’ll shoot you an email when it’s on the way.
Local Delivery
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Standard delivery takes about 2–5 business days after we’ve packed it.
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Orders under $60 have a up to a $10 delivery fee (helps us cover gas + coffee).
Local Pickup
Want to skip the wait? You can choose free local pickup in Victoria. Once your order’s ready, we’ll email you with the details and arrange a time that works.
A Few Things to Note
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Make sure your address is correct at checkout (we want your gear to get to you without a hiccup).
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If we miss you for delivery, we’ll reach out to sort out another drop-off time.
A legal disclaimer
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Vic City Apparel is not responsible for delays caused by circumstances outside of our control (e.g., weather, traffic, or emergencies).
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Delivery timelines are estimates only and not guaranteed.
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Once an order has been delivered to the address provided at checkout, Vic City Apparel is not liable for lost, stolen, or misplaced packages.
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By placing an order, you agree to our shipping terms and conditions.
Get in touch
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